Doing better business, doing business on the web, ecommerce, customer service, and how design and marketing can help your business.
In this article, I discuss some things to avoid and how a custom, professional website can help your business succeed.
You know that an issue is hot if the Presidential candidates are talking about it - privacy and the role of companies in protecting that privacy is definitely up there in terms of popularity. It seems like every other day there is a new Senate hearing on the subject. But what does that have to do with your company?
Let's say you have a small business or professional office. You're not going to do e-commerce. You won't be taking payments online. You won't be communicating with clients or customers directly through your website. You just want to establish your online presence. What do you really need in a website?
Getting your small business website up and running is a big accomplishment. But then you begin to wonder, "Is anyone even visiting my site?" You have no way of knowing how people are finding you, who's visiting your site, or what they're doing once they get there. Even when you make a sale, you have no idea what inspired the customer...
Your small business has reviews! Now what?
92% of consumers read online reviews (souce: BrightLocal).
When you run your own small business, it’s very easy to take online reviews you see to heart. Good ones can truly make your day, but bad ones can seemingly ruin your whole week!
It’s very important to have a little perspective when you first read them, especially if it’s a negative review. Put yourself in [...]
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